We went to the circus this past weekend. There were no animals unless you count the robotic dog but lots of human daredevil acts. It occurred to me as I watched the levels of trust that were taking place. Trust that the equipment was functioning correctly and maintained regularly. Trust that safety equipment wouldn’t fail and was installed properly. Trust that your fellow performers were functioning at peak performance. Trust in yourself and your own skills. Layer upon layer of trust.
I pondered how that trust was built. It was built over time. All the times they practiced, all the times they setup for shows, all the times they proved their skills to each other, all the times they interacted professionally and maybe even personally. All of these layers leading to trust in all aspects.
The same can be said of businesses. It doesn’t mean mistakes aren’t made because we are all human after all, but taking ownership and responsibility for fixing those mistakes is how trust is maintained. Many large corporations have broken trust with their employees, maybe irrevocably which leads to dysfunction. Unfortunately, scammers are becoming prolific with their only intention to steal what you’ve worked hard for making it even harder to trust others.
Fortunately, there are still people fighting the good fight. Every employee who shows up to do their best work, People like Jay Jones on LinkedIn (#TheProfiler) who has identified 22,000 fake jobs and 6,000 fake resume writings /scammers and counting. Corporate and government whistleblowers pointing out corruption and illegal practices. Every parent showing up for their child. Every manager fighting for their employee. Every business decision that supports the entire enterprise.
I think of myself as pragmatic optimist. I like to think there are more good people trying to do the right thing than those who would intend harm. If you are looking for ways to grow your business and want to know the story behind the numbers, I want to partner with you and create trust through relationship, one interaction at a time.